Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last Updated: January 15, 2025
Qbotly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered chat platform and related services.
By using Qbotly, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
When you use Qbotly, you may provide us with information including your name, email address, company name, phone number, and payment information. When you configure your chat widget, you may provide business information, branding materials, and custom responses.
We automatically collect certain information when you use our services, including IP addresses, browser type, device information, operating system, pages visited, time spent on pages, links clicked, and referring website addresses. We also collect chat conversation data, message content, timestamps, user interactions, and session duration.
We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to improve your experience, analyze usage patterns, maintain user sessions, and personalize content.
We may receive information from third-party services you integrate with Qbotly, including calendar services (Google Calendar), payment processors (Stripe), analytics providers, and customer relationship management (CRM) systems.
We use your information to provide and maintain the Qbotly chat service, process your payments and subscriptions, enable AI-powered chat responses, facilitate appointment booking, deliver customer support, and send service-related notifications.
Your data helps us analyze service usage and performance, improve AI response accuracy, develop new features, identify and fix technical issues, and understand user behavior patterns.
We use your contact information to send important service updates, respond to your inquiries and support requests, provide product announcements, share marketing communications (with your consent), and deliver educational content and tips.
We process your information to comply with legal obligations, prevent fraud and abuse, protect our rights and property, enforce our Terms of Service, and respond to legal requests from authorities.
We share data with trusted third-party service providers including cloud hosting services (AWS), payment processors (Stripe), analytics services (Google Analytics), email service providers, customer support tools, and AI/ML service providers. All service providers are contractually bound to protect your data.
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your information.
We may disclose your information when required by law, in response to valid legal requests, to protect our rights or property, to prevent fraud or security issues, and in emergency situations to protect personal safety.
We may share your information for purposes not described in this policy with your explicit consent.
We implement industry-standard security measures to protect your data, including encryption of data in transit (TLS/SSL) and at rest (AES-256), regular security audits and penetration testing, access controls and authentication, secure data centers with physical security, employee security training and background checks, and incident response procedures.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is retained while your account is active. Chat conversation data is retained according to your subscription plan (typically 30-90 days). Payment information is retained as required by law and financial regulations. Deleted data is securely erased from our systems within 90 days.
We maintain regular encrypted backups of your data to prevent data loss. Backups are stored in secure, geographically distributed locations and are retained for 30 days.
Request a copy of your personal data
Update or correct inaccurate information
Request deletion of your personal data
Receive your data in a portable format
Unsubscribe from marketing communications
Limit how we use your data
To exercise these rights, please contact us at support@qbotly.com
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):
Our lawful basis for processing your data includes consent, contract performance, legal obligations, and legitimate interests.
California residents have specific rights under the California Consumer Privacy Act (CCPA):
We do not sell your personal information to third parties.
Qbotly is not intended for use by children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will delete that information promptly. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
Your continued use of Qbotly after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Lipsum Tech LLC
Qbotly - AI-Powered Chat Platform
Registered Agents Inc
30 N Gould St Ste R
Sheridan, WY 82801
Lipsum Tech LLC
30 N Gould St #46358
Sheridan, WY 82801
United States
Email: privacy@qbotly.com
Response Time: We aim to respond to all privacy inquiries within 30 days.